Hi Guys,
I am experiencing a strange behavior or perhaps a default functionality when working with Approvals in IdM 7.2 SP8.
I have a business role with just 1 approver (MX_APPROVERS) defined as we started testing the Approval Workflow Processes.
The manager approval is of type assignment and retrieves approvers from PVO. I know If you set an approver on a role/privilege the approvers are copied to the PVO in this scenario.
The issue occurs when the manager is the same as the approver, for example the manager is the person who triggers the role assignment and the next step is the manager approval where we retrieve the manager using the MX_MANAGER value of the provisioned user.
I see the pre-processing of manager approval is retrieving the correct value for the manager but the approval is declined because of insufficient approvers.
This issue doesn't occur If the requestor is not the same as the manager/approver.
I have tried to modify the approvers using the operators (E,M,R) before the approval task but nothing seems to help.
Any tips or idea's are more then welcome.
Thanks very much!
Regards,
Ridouan