Hi Vijay - I'm not saying that you are receiving duplicates into PI.
I assume - PI is able to connect and invoke that web service but during the message processing, web server is unable to maintain the connection.
So PI tried to process the same message up to 3times(default) to that web service before it sets the status to NDLV.
If you had followed the suggested note
Read timeout occurs at the consumer side when the system waits for a server response. Servers have a timeout value beyond which they do not maintain an inactive connection. Proxy servers may extend this value.
For more information, see note 826419, "Setting socket read timeout for Web service clients"
Possible reasons -
java.net.SocketTimeoutException: Read timed out
- Check the HTTP proxy settings on your application server. (Note 1144698)
- Check if there is a firewall in your network.
- Check if the application server and the network are busy.
- Use a network protocol analyzer to review the actual network packets.
So check with your web service admin/end system to see if they can increase the corresponding value.
